Both the Eligibility/Rights & Responsibilities Notice (WH-381) and the Designation Notice (WH-382) must each go out within 5 business days.
The employee has 15 calendar days to return a requested medical certification, with at least 7 days to cure an incomplete one.
Up to 12 weeks of job-protected leave (up to 26 weeks for military caregiver leave) per applicable 12-month period.
| Trigger | Timing | Who Acts | Notes |
|---|---|---|---|
| Foreseeable leave request | At least 30 days in advance | Employee | If 30 days isn't practicable, the employee must notify as soon as possible. |
| Eligibility & Rights/Responsibilities Notice (WH-381) | Within 5 business days of request or knowledge of qualifying leave | Employer | Must be individualized; a generic policy reference does not satisfy this requirement. |
| Medical certification deadline | 15 calendar days from employer's request | Employee | Extensions allowed if not practicable despite diligent good-faith effort. Employer must allow at least 7 days to cure an incomplete certification before denying leave. |
| Designation Notice (WH-382) | Within 5 business days after receiving sufficient information to designate | Employer | Must state how much leave is designated and counted against the employee's annual entitlement. |
- FMLA policy: A written policy stating which leave year method you use (calendar year, rolling 12-month backward, 12-month forward from first use, or anniversary year). This determines how you track each employee's 12-week entitlement.
- General Notice (FMLA poster, WH-1420): Posted at each worksite; also required in your employee handbook or individually upon hire. See the Templates & Resources section below.
- WH-381, Eligibility & Rights/Responsibilities Notice: Provided to the employee within 5 business days of a leave request or when you first learn of a qualifying reason.
- Medical certification forms: WH-380-E (employee's serious health condition), WH-380-F (family member's condition), WH-384 (qualifying military exigency), WH-385 (military caregiver, current servicemember), WH-385-V (military caregiver, veteran). See the Templates & Resources section below for direct download links.
- WH-382, Designation Notice: Sent within 5 business days after you have sufficient information to designate the leave.
- Premium billing process: A written procedure for collecting the employee's share of health premiums during leave, including the grace period for late payments and consequences of non-payment.
- Poster (WH-1420): Must be displayed at every location where employees work. Electronic posting is acceptable if employees primarily work remotely and regularly access the posting electronically. A willful failure to post can trigger a civil monetary penalty per offense.
- General notice to employees: In addition to posting, covered employers must include the general FMLA notice in any written policies or employee handbooks, or provide it individually to each new hire. If you have no handbook, distribute it upon hire.
- Individual notices (WH-381, WH-382): May be delivered in person, by mail, or electronically, but electronic delivery is only valid if the employee has agreed to receive documents electronically and has the ability to access them. Fax to a confirmed number is also acceptable.
- Language: If a significant portion of your workforce isn't proficient in English, notices must be provided in a language they can understand. DOL provides Spanish-language versions of all forms.
- Premium payment instructions: Communicate in writing how and when premium payments are due during leave, and what happens (including the grace period) if they aren't paid on time.
- Notices providedCopies of WH-381 (eligibility & rights/responsibilities) and WH-382 (designation notice) for each employee.
- Medical certificationsCertifications and any recertifications, stored in a separate confidential file, not in the general personnel file.
- Leave recordsDates and hours of leave taken, including all intermittent leave usage.
- Premium recordsPremium billing and payment records during leave, including any grace-period notices sent to the employee.
- Decision recordsAny documents relating to employer decisions about benefits, reinstatement, or denial of leave.
- Retention periodFMLA records must be kept for at least 3 years and made available to the DOL upon request (29 CFR §825.500).
Common traps
FAQs
Does the employer continue health insurance during FMLA leave?
Yes. Coverage must continue on exactly the same terms as if the employee were actively working. The employee must continue paying their share of premiums. If they fail to pay within your stated grace period, you may drop coverage, but you must reinstate it without a waiting period when leave ends.
Who counts as "family member" for FMLA purposes?
For standard FMLA leave: spouse, child (biological, adopted, foster, step, legal ward, or a child the employee stands in loco parentis to), or parent. In-laws do not qualify. Military family leave has expanded definitions; see Special Cases & State Variations below.
Are part-time employees eligible for FMLA?
Potentially, yes. Eligibility is based on months of service and hours worked (1,250 hours in the prior 12 months), not full-time or part-time status. A part-time employee who meets both thresholds is eligible.
- Military caregiver leave: Up to 26 weeks in a single 12-month period to care for a covered servicemember or veteran with a serious injury or illness. This replaces, not adds to, the regular 12-week entitlement for that year, for a total of up to 26 weeks.
- Qualifying exigency leave: Up to 12 weeks for needs arising from a family member's active military deployment, such as short-notice arrangements, childcare and school activity needs, financial and legal preparation, or attendance at official military ceremonies and events.
- State paid family and medical leave (PFML) laws: Many states (including CA, NY, NJ, WA, MA, CT, OR, CO, and others) have their own paid leave laws. These often apply to smaller employers, cover additional family relationships, and provide paid wage replacement on top of FMLA's unpaid leave. Federal FMLA and state PFML typically run concurrently. See the Other Leave Laws page.
- 75-mile rule for multi-site employers: Each employee's eligibility depends on whether their specific worksite has 50 or more employees within 75 miles, not your total company headcount. Remote workers add complexity: DOL guidance treats the employee's home (or the office they report to) as their worksite for this calculation.
- Interaction with ADA and workers' compensation: An employee on FMLA leave may also be entitled to reasonable accommodation under the ADA, or may be receiving workers' compensation benefits. All three can apply simultaneously, and each law's separate requirements must be satisfied independently.
All FMLA forms are free, fillable PDFs from the DOL. You're not required to use these exact forms, but they contain all required information, so using them is the easiest way to stay on the right side of the requirement. Employers may also create their own versions containing the same basic information.
Notice Forms
- FMLA Poster (WH-1420), Posting & General Notice: Must be posted at every worksite; also satisfies the written general notice requirement when included in your employee handbook or new-hire packet.
- WH-381, Eligibility & Rights/Responsibilities Notice (PDF): Provide to the employee within 5 business days of a leave request.
- WH-382, Designation Notice (PDF): Provide within 5 business days of receiving enough information to designate leave.
Certification Forms
- WH-380-E, Employee's Serious Health Condition (PDF): Use when leave is for the employee's own medical condition.
- WH-380-F, Family Member's Serious Health Condition (PDF): Use when leave is to care for a spouse, child, or parent.
- WH-384, Qualifying Military Exigency (PDF): Use when leave arises from a family member's active military deployment.
- WH-385, Military Caregiver Leave, Current Servicemember (PDF)
- WH-385-V, Military Caregiver Leave, Veteran (PDF)
Reference
- DOL Employer's Guide to the FMLA (PDF): Plain-English guide to the full FMLA process, from coverage and eligibility through reinstatement.